quite limited in the US. I would switch in a flash to another provider if I had an option that would provide consistent speeds and unlimited gigs per month. If you have another option, do so. Business Login If you can avoid this company, do so. This was the worst Customer Service experience anyone could think of during Covid-19.

I am Done I am moving on to someone else! Makes me wish I still had had a 56k modem. This is Really a zero star company. rise broadband more like rise sh!tband. The tower I am connected to is severely overloaded to the point where I barely get 5 mbps most days, and I usually have to wait until the middle of the night/early in the morning to do any sort of gaming because the ping is so bad, and also because packet loss can climb as high as 10 percent. What ISP has a regional outage for 4 weeks and is still in business?

Plans & Pricing Rise Broadband is sub-standard in so many ways.

Purchased a 50mb package and receive 1-4mb down speed consistently. A helpful website like,

Setup new Rise Broadband internet service or view available internet plans Plans & Pricing We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us regarding your concerns. Centurylink would average 3x faster with their 10mb plan than the 50mb plan with Rise (so far). Robyn Bentke , Thank you for the awesome review of Rise Broadband! Please provide your account information to us at the email address feedback@risebroadband.com and we will be more than happy to assist you. © 2020 Trustpilot, Inc. All rights reserved. 3 Also, Installation is $75 and can be split up Thank you for being a valued Rise Broadband customer. I call again and the next tech says the same thing and I say for 5 DAYS!

I called back and had the rudest agent ever. On the bright side, the Our data is better then our WiFi. Thank you very much for providing your feedback and letting us know about this issue, Jean-claude . We get internet around 30% of the time, the other 70% is either no download or no internet. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us regarding your concerns. PLACEHOLDER

I get between 30 and 70 mgbs on my grandfathered Tmobile package which is unlimited. Never in my life have i ever been so poorly treated by a company.

Tech support is supposed to call back tomorrow after researching a solution. Terms & Conditions After switching to Rise they started increasing their pricing to the point that it over $160 a month. Most of my working time I have to use my TMobile phone as a hotspot..

I thought charter spectrum was bad but this proves they are the worst internet company I have ever seen. They are nothing but thieves as far as I am concerned. She would not update me on my open ticket and hung up. Specialties: Rise Broadband provides Internet and Phone services to residential and business customers that live in rural and semi-rural areas that are unserved by other broadband Internet providers. Please provide your account information to us at the email address feedback@risebroadband.com and we will be more than happy to assist you. good bye... next day I call again this time a girl she says oh your should reset your router it will take 15 minutes I will call you back. Worst company ever! I would give 0 stars if I could. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us regarding your concerns. They’re the only WiFi other than satellite available in my area. fields away from your home, as fixed wireless needs a straight shot from an unreturned equipment. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us.

Their customer service reps and local installers are friendly and trustworthy.

We’re gone tomorrow. One minute I am getting 25mbps, the next minute I am getting 5mbps.

I think third world countries have better service than this. Next page Naturally, I downgraded. Pretty clear and simple right?Rise Broadband’s plans and internet speeds are based on how , Service Providers I literally hate rise broadband service. Thank you very much for providing your feedback and letting us know about this issue, Zach . access tower to your home without anything obstructing the signal’s path. Log out Please feel free to provide your account information to us at the email address feedback@risebroadband.com and we will be more than happy to assist you. Sometimes the streaming is horrible and I switch the Roku over to my phone hotspot.

However, he was concerned that it would be slick on the roof. We dropped the ball, but it's in our court now and we'll make sure we get this resolved for you. 3 houses in a row all are currently out and they think it’s on our end ? It is consistently bad. internet provider in the United States. Having dealt with customer service before, I find them to be of very little help since they just have you go through router reset.

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