No action required, but do not turn off the What the different light combinations mean:
The article will explain the meaning of the status lights found on the NBN™ Connection Device (NCD) which is an indoor unit used for Fibre to the Curb (FTTC) services. 0000009482 00000 n 0000004726 00000 n The training of the Telstra telephone support staff is not very good. Troubleshoot an issue
Your information 0000028997 00000 n
0000027234 00000 n About us 39 0 obj <> endobj xref 39 55 0000000016 00000 n Sales Contact Us homepage Channel Partners Apps and services homepage Contact us About us Prefer to chat to someone? 0000027161 00000 n 0000068162 00000 n Telstra Plus Accounts and billing Sitemap It will also point you in the direction of additional resources, should you need them. Our NBN FTTC was installed last Wednesday (5 Sep). It should be green. Connecting your modem/router - nbn™ Fibre to the Curb (FTTC) Pae 3 3 FTTC guide www.barefoottelecom.com.au 13 1 22 supportbarefoottelecom.com.au If you have a computer nearby that you would like ... at the lights on your modem router. Unified Communications Telstra Media
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First they told me that my Telstra Smart modem was faulty, I've replaced it last Saturday with a new Telstra Smart Modem and still the same results. Check for outages 1. nbn homepage Telstra Health 0000026370 00000 n 0000037903 00000 n 0000002024 00000 n Home phones homepage Telstra Health All the lights on the NCD are lit up in blue but on the Telstra Smart Modem the online light is magenta (which means it is running on the backup 4G Network). Troubleshoot an issue Re: NBN FTTC - NCD all lights lit up in blue but still no NBN connection 0000033310 00000 n Troubleshoot an issue
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0000026466 00000 n Telstra Wholesale Telstra Air home page Plug the cable into the blue WAN port on the Dodo Wi-Fi modem and the yellow Port (C) on the nbn™ connection device. These lights may help you quickly check on the status of your NBN™ connection which may be useful when troubleshooting NBN™ FTTC … Most should now be green, blue, purple or another “positive” Please call us on NBN Fibre to the Curb/Distribution Point Router SetupHG659 Configuration - FttP/HFC/FttC/EthernetThe article will explain the meaning of the status lights found on the NBN™ Connection Device (NCD) which is an indoor unit used for Fibre to the Curb (FTTC) services.Successful connection between NCD and modem/router. What colour is the link light on the modem?
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I've been calling Telstra support with regards to this issue but until now they haven't resolved or give me a definite answer what is the issue. 0000022327 00000 n The status lights may be covered by a small sliding panel on the face of your NBN™ Connection Device.
Troubleshoot an issue Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 0000033701 00000 n Mobile broadband homepage 0000027824 00000 n • Switch on your modem, the on/off button is found on the side of the modem.
Telstra Plus home page 0000082835 00000 n Our customer terms What do the lights on my nbn™ FTTP Connection Box mean?
Find out how we're supporting you HFC and FTTC technology types may come with an additional nbn™ connection box and this device are required to complete your dodo connection along with your modem. Events
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