I've posted here before complaining about terrible evening congestion on the NBN however that's since improved - don't think iiNet did anything though. Working all good, untill 31 Jan 2017. Visit our Network Status page to see any known issues in your area that may be affecting your connection. We can’t watch pay tv by streaming on our smart tv which is only 2 years old. WiFi Dropouts . We have NBN (fibre to the node), the modem iiNet provided to us when we got NBN, and the wifi signal still can’t make it across the lounge room (less than 5 metres) without serious buffering issues or dropping out. iiNet Network Status. Ensure your handset has power. Switch over to NBN since September 2017.

Day 1 - connection started droping in and out every 15 minutes for the whole night. If you are experiencing WiFi dropouts, it doesn't matter what type of NBN you have, as the troubleshooting is the same for all NBN types. If your connection also drops out over Ethernet, you need to troubleshoot dropouts for your broadband connection, not WiFi. Turn your modem back on and allow it to reboot (wait for the modem lights to settle into a stable pattern). (modem TG799vac) Day 2 - rang technical support, go through the typical drill, reset modem etc etc.

; Turn off your modem and leave it off for at least 10 seconds. If devices connected via Ethernet cable stay online when devices connected via WiFi drop out, switch to troubleshooting WiFi Dropouts. Switched to iiNet FTTN NBN - dropping out on Wi-Fi. Call us on 13 22 58 for further assistance with an iiNet modem. When your connection drops out, check other devices connected to your modem via WiFi or Ethernet cable to see if they've dropped out, too.

If you suspect your handset is faulty due to age and/or wear and tear, we recommend obtaining another handset for troubleshooting. Select your broadband service from the iiHelp menu, then select “My Internet is dropping out” to get your troubleshooting guide. Now I have a problem where the connection will drop out for 20 seconds at a time at any time of day when connected wirelessly.

Wireless handsets in particular may require charging or new batteries.

If you have devices connected over WiFi (Wireless) and they are dropping out, the first step is to check your signal level and make sure you are well within your modems WiFi range. Here you can find all the event notices that may affect your internet service with iiNet. Should you be experiencing an issue that is not covered by a notice here, please check out the Support pages which will help you troubleshoot the service.. For troubleshooting see the Support pages.

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