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We will no longer be offering online chat to reach a technician. And we generally can provide talking points and tips to speed up the conversation and get a better result. I did say to them - Nothing wrong from my equipment: phones, tablets and computers. * Sales; Support; Billing; Other; Preferred method of contact * Phone; Email; Contact number * Preferred callback time Morning (8a.m. Call sales on 13 19 60. I said no need for me to talk to an expert, I did say I'm an expert with more than 35 years to work wit computers big, middle and small.
All I need to know any outage from iiNet end and for how long. Financial Hardship Fill out my online form..

They keep sending me to somewhere I have to pay ? Need to make a payment? Okay, if you don't have a reference number to post, please send an email to posted 2019-Sep-25, 9:48 am AEST Query an iiNet charge. I was never quite sure who "BT" was supposed to be.

How to get to Toolbox ? Tap or click the link above and we can advise you on how to best get there. posted 2019-Sep-25, 9:18 am AEST My question is very simple: I did not have internet around 30mins yesterday morning (Tues 24/9). We’re working hard to ensure the wellbeing of both our customers and staff during these unprecedented times. Below you can compare and contrast the 2 ways to contact iiNet by looking at which ones are the fastest and which ones other customers recommend the most for solving iiNet customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. In total, there are 2 ways to get in touch with them. These easy, step-by-step guides will get you sorted in no time. IINet Dialup Wizard; LiveChat EOL. - For "I pay by direct debit", enter the Account Number and BSB for the bank account linked to your iiNet account. Probably I have to find out what is my password first. How many staff have been removed from the call centre since TPG took over ? posted 2019-Sep-25, 9:02 am AEST posted 2019-Sep-25, 9:48 am AEST In the last 18 months, 1,356 customers have searched for iiNet live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. The best phone number for iiNet is their 618132258 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. While iiNet does not offer live chat, they do have a phone number. Didn't iiNet used to have a live chat facility for support? Please fill out the form below so we can investigate your charge. Or is any of the information above inaccurate? While iiNet does not offer live chat, they do have a phone number. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Contact Us; Webmail; MyAccount; Support; Network Status; Internet Speed Test; iinet Blog; For your home: NBN™ Plans; Moving Home? They keep sending me to somewhere I have to pay ? Anyone has problem with iiNet chat ? Protecting the privacy of your personal information is important to us. Sure I used it some time back but can't find anything like that on the site now. Find that information above. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. User #60576 17724 posts. By the way, I have to use hospot from my phone to connect to internet and I believe the outage now is from NBN and no light down the track. No, not from Toolbox. - Nothing wrong from my equipment: phones, tablets and computers. Query Type. I get phone calls all the time from "Telstra", "Microsoft", "NBN" and "BT". iiNet I often have to give family support for my mum, and this could be when I … Checking from my phone, I can't find information that why have to connect my computer to my phone to get to iiNet chat. What is your iiNet username? Luckily, there is still a way to get a real human being to help you with your iiNet customer service problem, and that's by calling them on the phone. You can help! If you're unable to recover your password using the password retrieval tool, please call us on 13 22 58. So we created a free concierge service you can call at the phone number below.Sharing is what powers GetHuman's free customer service contact information and tools. It is a top priority of the iiNet team to offer the utmost support to you during the COVID-19 outbreak and ensure that your internet service is running as smoothly as possible. Customer ID. I said no need for me to talk to an expert, I did say I'm an expert with more than 35 years to work wit computers big, middle and small. Please let us know so we can keep sharing the best possible information with other customers.iiNet does not offer customer support through live chat.GetHuman and iiNet have no relationship whatsoever.

If you don't know it, leave blank. - 12p.m.
Was there a reference or invoice number you had available which you could post back with so I can see what's happening on our end? Support & billing call 1300 786 068. Easy, step-by-step setup and troubleshooting guides for all your iiNet services, plus how to manage your iiNet account in Toolbox. Financial Hardship Policy. From then on I tried my best to follow the chat transcript, but the design of the chat system, and use of non standard scroll bar was/is a shocker to use on the small screen. Above are our top recommendations for how to contact iiNet, including their top phone number and live chat options. GetHuman can then route you to the best web or phone information for your specific problem.

Know any other ways to contact iiNet? If you've ever wanted somewhere to pop in and check out the awesome iiNet product range or chat with our techii™ team, then our flagship iiStore in Subiaco is what you've been looking for.

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