The Victorian Ombudsman's review into parking fines has found City of Melbourne Council took 'an overly rigid approach' towards fined motorists who confused the letter 'O' … Ombudsman Deborah Glass estimated in her report released on Wednesday that more than 1,200 motorists were affected by the PayStay mistake.Forensic psychologist who had phone conversations with serial killer Dennis Nilsen says he was necrophiliac...Hundreds of motorists unfairly fined in the The council will review all PayStay fines issued in the 12 months to July 1, 2018, as well as those between November 2018 and October last year.Matt Hancock desperately ducks saying whether Britons should snitch on their neighbours for flouting 'Rule...DIY SOS viewers are heartbroken as Nick Knowles reveals severely disabled boy - whose home was transformed...Back in business!
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Brad Pitt and Jennifer Aniston recreate THAT risqué topless...Donald Trump will BLOCK TikTok and WeChat downloads on U.S. phones by Sunday if company cannot meet deal to...The Victorian Ombudsman's review into parking fines has found City of Melbourne Council took 'an overly rigid approach' towards fined motorists who confused the letter 'O' with the number '0' when entering their details in the PayStay app.Part of the Daily Mail, The Mail on Sunday & Metro Media Group'It's been done in my name and people think it's me': Jo Malone says she feels 'humiliated' as she slams...The council collected $41.2 million in parking fines in the 2019-20, according to its 2019-20 budget.Tesla driver, 20, and his passenger are found ASLEEP in his self-driving car which 'accelerated from 86mph...Last orders!
But the notice was still sent out to motorists for three months, until Ms Glass questioned it, the Ombudsman said.The council has agreed to all four recommendations, including to conduct an independent review of the behaviours, processes and systems, reporting structures and governance of the parking branch, including implementing a process to monitor the use of discretion in reviewing infringements.The Ombudsman said that "overzealous" attitudes in the council parking team revealed "a worryingly poor understanding by some in senior management of basic principles of fairness".More than 11 million cars park in the City of Melbourne every year and the council has issued 15,000 permits to doctors, nurses and frontline workers for access to free parking during COVID-19.He said those drivers – who were fined between July 2017 and July 2018 and from November 2018 to October 2019 – would now be reimbursed and receive a letter of apology.The penalty reminder notice is sent to motorists if a fine hasn't been paid after 21 days.Ms Glass said the council changed its practices in October last year and drivers who now made the mistake should have their $83 fine withdrawn on appeal.Melbourne City chief executive officer Justin Hanney said that 450 drivers who appealed their fine should have had their fine withdrawn, but didn't.He said that drivers should ask for an appeal if they believe they have been fined for mistakenly using the wrong letters or numbers like 'O' and '0' or 'I' and '1'.
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The entire city of Melbourne will be free from parking fines for the remainder of stage four restrictions after concerns were raised over essential workers receiving tickets. Royal Mint will not make any more 2p or £2 coins for the next decade as public spending...Phones 4u billionaire John Caudwell is blasted for saying government 'should have let public build up herd...'You know how cute I always thought you were!' Add comment 'I welcome the Ombudsman acknowledging that revenue-raising was not a motivating factor for any of our infringement review decisions,' Mr Hanney said in a statement to Daily Mail Australia.Migrant boat lands on NUDIST beach on Sussex coast after naked sunbather swam out to help struggling...Covid-19 was the 24th most common cause of death in England last month as official data reveals August was...'If drivers believe that they have been impacted by the number 'zero' with the letter 'O' or a number 'one' with the letter 'I' issue, they should contact the City of Melbourne so the matter can be fully considered, Mr Hanney added.Police hunt vicious thug behind brutal bus attack on NHS Test and Trace worker, 63, who 'confronted him for...
'These actions were apparently driven by an entrenched, overzealous attitude of some in senior management in the parking branch, a mindset that the customer is usually wrong and drivers must be punished for their infractions, no matter how small the offence or how great the mitigation.
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