Outage restoration timesare provided by NBN co and works are carried out to resolve the outage are done by NBN co not Telstra. Like

Telstra Health Check for outages Critical Information Summaries

The next day they advised the passengers it would be two more days before a replacement plane could be sourced.

This is a major outage and is completely unacceptable to customers. Telstra is the only Major NBN Retail service Provider to a Modem/router with a built in 4G back up by default to provider interim data and land line services automatically if there is an outage and not requiring a customer to call top request them. Telstra Plus Any update SMS notifications that were promised to be delivered about the outage

A promised call back from a Telstra customer manager (requested on my last call) to get some more information about what was happening about the outage and a realistic ETA on rectification.Find a store National Broadband Network, NBN Castle Hill reports @jesearleteacher @scecclesia @Telstra @TeleChoice I believe it is a planned outage to do with the swap over to NBN…

I hardy think a five day outage would be considered by anyone to be reasonable but I do now see that Telstra believes that it is fine.Avoid queuing up and never worry about late fees again. Careers NBN Scheduled Outage - Planned Change Activity: St. Leonards, NSW: 20h from now NBN NSW: Thu Sep 17 01:30:00 2020: Standard Maintenance : Castle Hill, NSW: 20h from now NBN NSW: Thu Sep 17 01:30:00 2020: Standard Maintenance : Cranbourne and Werribee, VIC: 21h from now NBN VIC: Thu Sep 17 02:30:00 2020 This is a major outage and is completely unacceptable to customers. Our customer terms We do our best to provide accurate real time updates for restoring your service. Our website terms Privacy Thanks GuiltySpark for your comments and advice.2.

Consumer advice Global Enterprises & Services Thank you for your response again.

The ETRs are estimates only but are provided using a range of data such as data from our fault technicians and/or historical data on service restoration for similar faults. Telstra Media Remind me again why I am being forced over to #NBN And how well is the transition #project being managed when the installer has no idea on the current wiring #configuration before they attend a premises?

Cable services outage in Castle Hill - extended major outage and poor updates from Telstra Cable services have been offline in Castle Hill since 11:30pm on April 14, 2019 - that is 3 days so far - and the current outage notification says it will be another 2 days. Re: Cable services outage in Castle Hill - extended major outage and poor updates from Telstra

5 hours later they disembarked the passengers and put them up in a hotel overnight. And what are they doing about this outage? Telstra always blaming the NBN.

You must be signed in to add attachments Telstra Media And 2 days after that they advised the passengers a replacement was unavailable and they would be rebooked on flights over the following week.Check for outages Telstra Health Karen Livingstone AM @thewellactivist. Troubleshoot an issue About us Hello @telstra are you there? Streaming (Netflix, Stan, Foxtel Now, Binge)

May 5, 2020 4:29 AM. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property.Please stand by, while we are checking your browser...Please complete the security check to access Another way to prevent getting this page in the future is to use Privacy Pass. Support You may need to download version 2.0 now from the If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices.If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Financial hardship Telstra Wholesale Cable services outage in Castle Hill - extended major outage and poor updates from Telstra It has given me a true insight into how Telstra perceives and treats its average household consumer. Telstra Plus

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