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In some cases, even where you are already using your copper line for voice or broadband, an nbn service appointment will be required to test and connect to the nbn. I wait and still no internet connection. Shows Unidentified Network No Internet. Ring Telstra support  1800 834 273 and lodge a fault. Like Your information The Internet is working and my plan includes the same landline as in ADSL2.


Telstra Wholesale The CSR was obviously confused as to which device you were talking about and so ignored the actual issue.If your NCD lights are all blue then that is a positive sign. We will use it to continually improve our website. However, we can't tell if the router is correctly set up because we have no connection to the internet to start with. Home phones homepage

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It also said that the FTTC problems were concentrated among a small number of internet providers. Troubleshoot an issue Contact Us homepage

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With direct debit there’s no need to give paying your bill another thought. My daughter has just been "connected" to FTTC NBN with Internode. Fibre to the Curb (FTTC) Hybrid Fibre Coaxial (HFC) Fixed Wireless, and; Satellite.

You turn it on and wait for all 3 blue lights to go solid, before you then proceed to connecting your router and configuring it. We do take our customer feedback very seriously and we are always looking for ways to improve services for our customers. So this is where we are stuck at the moment – no wifi in half the house, a substandard router from Internode, and a useless expensive router from ASUS.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.I followed the steps in the book but on the NCD modem only the power light stays solid blue.

They keep blaming NBN and NBN techs jeep throwing it back at Optus. Internet extras homepage

My daughter is now using a router supplied by Internode, but its wifi reach is abysmal, and will not cover both the home office and the living room, which are at opposite ends of the house. Thanks for your feedback.

Partners and causes Security Telstra Wholesale posted 2019-Jun-28, 5:49 pm AEST posted 2019-Jun-28, 7:42 pm AEST Platinum support home page
Telstra Plus Telstra Media It will also point you in the direction of additional resources, should you need them. ... From network connection to your Wi-Fi setup, different factors could be causing your nbn™ problems. To connect you to FTTC, the nbn are using the existing copper cable running into your home.

my business address is scheduled for fttc nbn early next year, I currently have Telstra Internet Direct Fibre, ... People who are on FTTN would literally kill to have FTTC. Start with basic troubleshooting and checking your Wi-Fi setup. posted 2019-Jun-27, 10:30 am AEST Financial hardship “FTTC connections recorded the highest rate of complaints out of the NBN … All fixed in like minutes on the tech arriving.

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