Class of service is not implemented in the call-coverage paradigm.Figure 14-3 illustrates the call-hunting process and components. Therefore, calls cannot be distributed to endpoints controlled through CTI applications such as Cisco Customer Response Solution (CRS), Cisco Unified IP Interactive Voice Response (IVR), and so forth.Step 5 Add members to the line group. Cisco Certified Expert. A dialog box displays to warn you that you cannot undo deletion of line groups.
Calls are distributed among the four DNs at the bottom of the figure.■ CFNC: Call Forward No Coverage does not have a configuration.
Cisco CallManager distributes a call to idle or available members of a line group based on a call distribution algorithm and on the Ring No Answer Reversion (RNAR) setting. Removed DN/Route Partition (to be removed from Line Group when you click Update) 2016 fusionierten COSCO und China Shipping Group zur China COSCO Shipping Corp… To find all DNs that belong to a partition, leave the Directory Number Contains field blank and click Find. If a call is delivered to line 1, the next call goes to 2, the next to 3.
Cisco CallManager distributes a call to idle or available members of a line group and/or route group based on a call distribution algorithm and on the Ring No Answer Reversion (RNAR) setting.
This missing configuration will cause any external calls forwarded to Hunt Pilots to result in reorder tone.NOTE If the hunt pilot is configured to use personal preferences, the corresponding Forward No Coverage field should be set at the phone forwarding the call to the hunt pilot. If the timer expires, hunting stops, and final forwarding is performed. Il s'agit de ce numéro qu'il faut composer pour appeler le groupement.Les groupements d'appels permettent de créer des ensembles de lignes.
You can add members to a new line group or to an existing line group. A member of the line group cannot pick up the hunt pilot call offered to another member in the line group, even if they belong to the same call-pickup group.■ Hunt lists are assigned to hunt pilots.
The hunt pilot distributes the call to the hunt list HelpDesk.Route Call to Number Specified in Hunt PilotUse Personal Preferences: Enables the CFNC settings for the original called number that forwarded the call to this hunt pilot.Destination: This setting indicates the DN to which calls are forwarded.Secondary Calling Search Space for (Qr/ta■ Stop Hunting: Do not proceed to the next Line Group or next member.PC Driver Downloader and Updater SoftwareCall Sent to Next Member as per Line Group Distribution AlgorithmCoverage at the phone line that invoked the call to the pilot number.■ CFB: When busy, incoming internal calls are forwarded to 3001, and external calls are forwarded to hunt pilot 7000.A hunt list is a prioritized list of line groups used for call coverage. If one of the hunt parties answers, the caller is connected to that party.
Enter the character(s) that are found in the directory number that you are seeking and click the Adding Route Groups and Line Groups to a Route/Hunt List Ensure that each line group name is unique to the route plan. The following procedure describes how to delete a line group. You cannot delete a line group that one or more hunt lists references.
You can remove members from a new line group or from an existing line group. Choose a route partition for this line group from the drop-down list box. I have configured a Hunt Pilot with a Hunt List which points to a Line Group with some DNs as Line Group Members. ■ The maximum hunt timer has expired (configured at the hunt list level).Figure 14-7 illustrates the final forwarding options of the hunt pilot configuration.Step 4 Configure personal preferences on phone lines in the event that hunting ends with no coverage.Specifies the forwarding treatment for internal or external calls to this DN if the DN does not answer.Step 3 In the Name field, enter a descriptive name for the hunt list functionality and append _HL to indicate that the item is a hunt list.
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